What the book is about
A deadline is not a method.
Every organisation has its own version of impossible by Friday. A customer is waiting. A service is meant to open. A system has failed. Or a date has appeared before anyone has worked out what the date requires.
The book is written for both sides of the table. Operations sees the cost of waiting. Support sees contracts, law, safety, money, technical limits and the temporary arrangement that might become permanent. Management must make the trade-off visible and decide while the decision still matters.
Who it is for
Executives, operations leaders, project and product managers, procurement, legal, finance, engineering, logistics, IT and any professional who owns a result while depending on other parts of the organisation to make it possible.
Its place in the trilogy
Stay Useful asks how people behave under pressure. Impossible by Friday asks how the whole organisation carries the conflict between urgency and control. The third book examines what happens when this conflict becomes the normal operating system.
